Sales Manager

Location: Hybrid, Costa Mesa CA

Employment Type: Full time

About Crème Collective:

Crème Collective is a 360° sales, marketing, brand development, and creative agency dedicated to empowering beauty and wellness brands to lead the industry. We deliver competitive solutions, invaluable guidance, and accelerated growth to the most innovative companies in the space.

Founded in 2013 as a sales platform for the burgeoning clean beauty movement, Crème Collective has grown into a trusted global partner for best-in-class brands seeking exceptional strategy, dynamic marketing, and distinctive creative services.

Our Mission:

We are committed to creating, selling, and supporting the brands and creators reshaping the beauty industry.

Why Join Us:

This is your chance to be part of a close-knit team of passionate, driven professionals shaping the future of beauty and wellness. If you’re ready to make an impact and contribute to the next generation of industry-leading brands, we’d love to hear from you.

Sales Manager Summary:

The Sales Manager is responsible for maintaining a deep understanding of the beauty industry
and product landscape while developing and executing strategic plans to drive sales growth. This
role involves managing and strengthening brand and retailer relationships, identifying new
business opportunities, and collaborating with internal teams to exceed client expectations.

Reports To: CSO

Responsibilities:

Account Management & Client Relations

• Manage multiple accounts for the Creme portfolio of brands, fostering positive relationships with both existing and new retail partners.
• Drive client retention and satisfaction by maintaining regular communication and providing exceptional service.

Sales Strategy & Operations

• Collaborate with CSO, VP of Sales, Associate Account Managers, and Order Processing/Office Administrator to oversee daily operational and sales processes.
• Develop and implement sales strategies that align with business objectives and client needs.

CRM & Sales Analytics

• Maintain accurate customer activity records within the CRM system for enhanced efficiency and visibility.
• Analyze sales data to monitor forecasting accuracy and align with the brand’s monthly sales plans, making strategic adjustments based on market trends.

Retailer & Market Insights

• Identify retailer-specific needs, gaps, and opportunities to drive business growth for clients.
• Stay updated on industry trends, competitor activities, and emerging market opportunities.

Business Development & Negotiation

• Identify, evaluate, and secure partnerships with new premium retailers
• Lead negotiations on terms, forecasts, and expectations, ensuring alignment with business goals on a monthly, quarterly, and annual basis.

Marketing & Brand Execution

• Develop, propose, and execute tailored marketing plans for each account to optimize brand visibility and sales performance.
• Partner with internal teams to support promotional initiatives and ensure seamless execution.

Professional Qualifications:

To perform this job successfully, an individual must be able to execute each essential duty
effectively. Reasonable accommodations may be made to enable individuals with disabilities to
perform essential functions.

• Minimum of 5 years of experience in beauty retail sales and account management.
• Strong proficiency in Microsoft Office Suite, CRM systems, and Keynote.
• Demonstrated ability to build and maintain relationships with key stakeholders.